Contact
Get in touch
A real person reads every message. Use the form below, or contact us directly using the details here.
support@madenot.com — we reply within 12 hours.
Customer service hours
Monday–Friday: 8:00–17:00
Saturday–Sunday: 9:00–16:00
All times Irish time (GMT/IST).
Warehouse and returns address
This is where we dispatch from, and where returns should be sent.
madenot
Unit 44, Block I
Southern Cross Business Park
Boghall Road
Bray, Co. Wicklow
A98 HD43
Ireland
Company details
madenot is a trading name of RAD ECOM LIMITED, registered in Ireland, company number 638589.
Registered office: 72 Castleheath, Malahide, Dublin, K36 KF10, Ireland.
Full details are on our Legal Notice page.
What we can help with
- Where is my order? — have your order number ready, or track it on our order tracking page.
- Returns and exchanges — email us with your order number, then post the item to the warehouse address above. See our Refund Policy.
- Sizing and fit — tell us the piece you are looking at and your usual size, and we will advise.
- Delivery times for a specific item — ask before you order and we will give you the window for that piece.
Elsewhere
Instagram: @madenot.world