Payment Policy

At madenot, your shopping experience should feel relaxed from beginning to end. That’s why our checkout is designed to be simple, secure, and flexible, allowing you to focus on the pieces you love.

Accepted Payment Methods

We accept a trusted selection of payment methods to make your checkout smooth and convenient, including:

  • American Express

  • Apple Pay

  • Google Pay

  • Maestro

  • Mastercard

  • PayPal

  • Shop Pay

  • Visa

How Payments Are Processed

All payments are processed in euros (EUR), and the full amount is charged when your order is placed.

Depending on your bank or payment provider, you may temporarily see a pre-authorization or pending charge before the payment is fully completed. This is a standard banking procedure.

For PayPal payments, your transaction is processed securely through PayPal using the payment method linked to your PayPal account.

Secure Transactions

Your security is important to us. All transactions are protected using secure SSL encryption, and payments are processed through trusted payment providers.

madenot does not store your complete credit or debit card information on our servers. Payment details are handled securely by the relevant payment provider.

Trouble at Checkout?

If you experience an issue while completing your payment, first check that your billing information matches the details registered with your bank or payment provider.

For PayPal payments, please make sure your PayPal account and selected funding method are active and available.

If the issue continues, contact us at support@madenot.com and our support team will assist you.

Fraud Prevention

To help protect our customers and our store, we monitor transactions for unusual or potentially fraudulent activity.

In some cases, we may contact you to confirm certain order or payment details before dispatching your purchase.

At madenot, we aim to provide a secure and straightforward payment experience from checkout to order confirmation.